It’s one of the most common concerns we hear from business leaders—and internal IT professionals: “If we bring in an MSP, what happens to our current IT person?”
The honest answer? Sometimes roles change, but most often, they evolve.
While some businesses may choose to fully outsource their IT function, that’s not the typical path. For most, hiring a Managed Services Provider (MSP) is about relieving pressure, reducing risk, and giving your internal IT staff the support they need to focus on higher-value initiatives that support business growth.
Two Models: Fully Managed vs. Co-Managed
At My Tampa IT, we offer two models based on what your business needs most:
- Fully Managed IT Services – We handle everything from help desk to cybersecurity.
- Co-Managed IT Services – We work alongside your internal IT team to fill gaps, increase bandwidth, and bring specialized expertise.
In a co-managed model, your internal IT person doesn’t lose their job—they gain a team.
What We Typically Handle
- 24/7 monitoring and alerts
- Security patching and threat detection
- Data backup and disaster recovery
- Cloud infrastructure management
- Strategic AI consultations and automation of specific business workflows
- Compliance support (HIPAA, FTC Safeguards, PCI)
- Supplemental help desk support as needed
What Your Internal IT Can Do With This Added Support
With those responsibilities off their plate, your internal IT resource—whether a single person or a small team—can focus on:
- Business process improvement
- Contributing to strategic initiatives
- Applying AI tools in day-to-day workflows
- Custom software implementation
- Onboarding and staff training
Why This Partnership Works
When we collaborate with internal IT teams, we often see:
- Faster response times and better support for internal users
- Stronger collaboration between IT and leadership
- Reduced burnout and increased job satisfaction
- Significantly improved cybersecurity posture
- Better compliance with regulatory requirements
- Access to enterprise-level tools typically cost-prohibitive for SMBs
- Independent, third-party risk assessments
- The ability to scale without adding headcount
This is more than outsourcing—it’s amplifying the value of your internal team.
The Truth About Outsourcing Decisions
Yes, some companies choose full outsourcing based on goals or budget. That’s a strategic business decision.
If you’re an internal IT leader, the best way to ensure your role grows—not disappears—is to lead the conversation. When you’re involved in shaping the partnership, you remain indispensable.
Our role is to support the model that works best for your business—whether that’s fully managed, co-managed, or a custom blend.
Bottom Line: Will They Lose Their Job?
The honest answer? Sometimes.
If reducing headcount is the business’s strategic objective, then yes, a role could be eliminated.
However, what we see far more often is the role of internal IT evolving—becoming more strategic, more impactful, and better supported.
Bringing in an MSP is not about cutting jobs. It’s about enabling your IT function to scale securely, strategically, and without burnout.
Let’s Talk Through It.
If you’re exploring MSP options and wondering how it might impact your current IT staff, let’s have a transparent conversation.
Get In Touch!
You’ve got questions. We’ve got answers.
Let’s start the conversation about your IT support needs.